Daniel Chaves

Results-driven Delivery Manager with 6 years of experience leading enterprise data initiatives and cross-functional teams. Specializing in AI/ML solutions, modern data stack implementations, and data platform architecture.

Experience

Data & AI Delivery Manager

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Indicium

Aug 2024Present·Florianópolis, Brazil

Delivery Lead for enterprise data and AI accounts across LATAM and EMEA, accountable for value delivery, client experience, account growth, and renewals in the pharmaceutical sector.

  • Acted as primary engagement owner for global pharmaceutical accounts including Novo Nordisk and Bayer, leading global expansion across LATAM and EMEA and securing multi-year contract renewals and scope expansions.
  • Scaled the portfolio from 10 to 30+ FTEs and from 1,200 to ~4,000 monthly service hours at peak, currently owning 12 concurrent enterprise engagements with a sustained CSAT of 4.7 across LATAM and EMEA.
  • Delivered 10+ engagements end-to-end — legacy data migrations, modern data platforms, analytical products, and AI applications (Machine Learning, GenAI, intelligent agents, chatbots) — built on dbt, Dagster, Airflow, Snowflake, and Databricks with robust data governance frameworks.
  • Served as data strategy consultant to enterprise pharmaceutical clients, planning and designing tailored data and AI solutions, advising executive stakeholders, and translating business needs into multi-quarter delivery roadmaps.
  • Scoped and launched new AI service offerings — intelligent agents, ML models, GenAI, and chatbots — directly contributing to account expansion and increased client engagement.
  • Designed and implemented an AI-augmented planning and execution workflow for a data migration engagement, integrating AI tools across discovery, modeling, and validation steps and accelerating delivery by 4x.
  • Championed team development through mentoring, technical enablement, and career growth plans, strengthening retention and building a high-performing delivery organization.

Data Engineering Graduate Student

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Data Engineering Bootcamp (PUC-MG)

Jan 2024Dec 2024·Remote

Applied postgraduate program in Data Engineering at Pontificia Universidade Católica de Minas Gerais, focused on building modern data pipelines, cloud platforms, and analytics engineering workflows through hands-on projects.

  • Built multi-stage ELT pipelines (Spotify/Adventure Works) on AWS S3, DuckDB, BigQuery, and dbt, implementing Raw→Bronze→Silver→Gold medallion architectures with automated testing and documentation.
  • Developed Python-based ETL pipelines for API ingestion, data validation with Pydantic, and multi-destination loading (DuckDB, S3, Motherduck), covering full data quality assurance patterns.
  • Orchestrated automated batch workflows with Apache Airflow and Astronomer, and provisioned cloud infrastructure as code using Terraform for reproducible, environment-consistent data platforms.
  • Implemented predictive modeling and ML pipelines with Apache Spark, processing large-scale datasets and training classification models for data-driven insights.
  • Containerized data engineering applications with Docker across PostgreSQL, MySQL, DuckDB, and BigQuery, covering both OLTP and OLAP architecture patterns.

Project Manager

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CERTI Foundation – Sustainable Energy Center

Jul 2021Mar 2024·Florianópolis, Brazil

Developed and executed project strategies for energy-sector R&D and innovation engagements — including urban planning and virtual power plant initiatives — partnering with public-sector sponsors, utility companies, and research institutions.

  • Owned the full project lifecycle as primary point of contact for sponsors and partner institutions, ensuring scope alignment, transparent reporting, and reliable delivery from kickoff to close.
  • Increased average revenue per resource by 60% by redesigning data modeling and resource allocation across the portfolio, directly improving engagement economics.
  • Delivered a 30% improvement in portfolio efficiency by designing and rolling out two Business Intelligence solutions that gave sponsors and leadership real-time visibility into project health and outcomes.
  • Acted as Product Owner for internal data and visualization products, translating sponsor needs into prioritized roadmaps and lifting strategic alignment by 25% through market-driven prioritization.

Project Analyst

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CERTI Foundation – Sustainable Energy Center

Aug 2019Jul 2021·Florianópolis, Brazil

Analyzed and managed technology projects, ensuring timely delivery and stakeholder satisfaction.

  • Boosted project efficiency and delivery by 30% by implementing project management planning and scheduling methodologies.
  • Collected and analyzed relevant data to inform decision-making and project strategies, improving alignment with stakeholder requirements.
  • Increased project success rates by 25%, by effectively communicating with stakeholders and maintaining strong relationships.
  • Skillfully steered and timely delivered over 48 technology initiatives, leveraging advanced project management strategies to ensure adherence to deadlines and quality standards.

Education

Pontifícia Universidade Católica

Data Engineering, Postgraduate Degree

Florianópolis, Brazil

2024

University of Alberta

Software Product Management, Specialization

Alberta, Canada

2023

Federal University of Santa Maria

Bachelor of Engineering, Production Engineering

Santa Maria, Brazil

2021

Certifications

Claude Architect (CCA)

Claude Architect (CCA)

Anthropic certification validating expertise in designing, deploying, and governing AI systems built on Claude.

  • Architected multi-agent systems with Claude, including intelligent pipelines and agentic workflows for enterprise use cases.
  • Applied responsible AI governance frameworks, covering safety, transparency, and accountability in production AI deployments.
  • Designed production-grade AI applications — chatbots, GenAI solutions, and autonomous agents — for enterprise contexts.
Analytics Engineer Certified by Indicium

Analytics Engineer Certified by Indicium

Internal certification validating dbt-based analytics engineering and modern data stack design.

  • Developed comprehensive data models using dbt Core and BigQuery for the Adventure Works dataset.
  • Implemented a multi-layer data architecture with staging, intermediate, and mart layers following data engineering best practices.
  • Created automated testing and documentation for data models, ensuring data quality and reliability.
IBM Data Engineering Professional Certificate

IBM Data Engineering Professional Certificate

Professional certificate covering end-to-end data engineering practices across relational, NoSQL, and big data systems.

  • Developed working knowledge of NoSQL & Big Data using MongoDB, Cassandra, Cloudant, Hadoop, Apache Spark, Spark SQL, Spark ML and Spark Streaming.
  • Created, designed and managed relational databases such as MySQL, PostgreSQL and IBM Db2.
  • Implemented ETL & Data Pipelines with Bash, Airflow & Kafka.
IBM Data Warehouse Engineer

IBM Data Warehouse Engineer

IBM Professional Certificate covering data warehouse design, SQL query optimization, and business intelligence integration.

  • Designed relational and columnar data warehouse schemas optimized for analytical workloads and business intelligence reporting.
  • Implemented ETL pipelines for dimensional modeling, including fact and dimension table construction using industry-standard methodologies.
  • Worked with IBM Db2 and cloud-based warehouse solutions to build scalable, query-efficient data warehouse architectures.
IBM Data Science Professional Certificate

IBM Data Science Professional Certificate

Comprehensive data science certification covering the full data science lifecycle from exploration to model deployment.

  • Practiced with most up-to-date skills that data scientists use in their daily roles.
  • Imported and cleaned data sets, analyzed data and built ML models and pipelines.
  • Learned the tools, languages and libraries used by data scientists, including Python and SQL.
Certified Scrum Master (CSM)

Certified Scrum Master (CSM)

Scrum Alliance certification validating expertise in agile facilitation, sprint management, and servant leadership.

  • Mastered Scrum events (Sprint Planning, Daily Stand-up, Sprint Review, Retrospective) and the roles of Product Owner, Scrum Master, and Development Team.
  • Applied agile practices to cross-functional engineering and delivery teams, improving responsiveness and team velocity.
  • Facilitated backlog refinement and velocity-based planning, enabling predictable delivery cadences across multi-team programs.

Skills

Project Management Tools

Project ProfessionalProject OnlineAzure DevOpsJira Cloud

Programming Languages

PythonSQLNoSQL

Data Engineering

dbtAirflowDagsterSparkKafkaETL/ELT

Cloud Platforms

AWSGCPAzure

Databases

SnowflakeBigQueryPostgreSQLMySQLDuckDB

Data Visualization

Power BITableauLookerStreamlit

AI/ML

Machine LearningTensorFlowPyTorchScikit-learn

DevOps

DockerTerraformGit

Extensive experience designing and overseeing modern data platforms in cloud environments (AWS, GCP, Azure), including data lakes, data warehouses, and data marts for enterprise clients.

Proven track record leading legacy data system migrations to modern architectures, with robust data governance frameworks ensuring data quality, compliance, and reliability.

Deep expertise in data platform tooling — dbt, Dagster, Airflow, Snowflake, and Databricks — spanning both hands-on engineering and delivery leadership across 10+ end-to-end engagements.

Strong background in data modeling, ETL/ELT processes, and pipeline development, ensuring efficient data flow and transformation at scale.

Engagement ownership across enterprise accounts in LATAM and EMEA, driving value delivery, client satisfaction, and contract renewals in pharmaceutical and technology sectors.

Executive stakeholder management and strategic consulting — translating business needs into multi-quarter delivery roadmaps and advising C-level and senior stakeholders.

Portfolio and resource management at scale, including P&L ownership, engagement economics, and team scaling from startup to 30+ FTE delivery organizations.

Cross-cultural delivery leadership across LATAM and EMEA, with hybrid agile and predictive methodologies, and risk and escalation management for complex enterprise programs.

Portuguese (Native)English (Fluent)Spanish (Intermediate)